Frequently Asked Questions
📦 Orders & Delivery
How long will my order take?
Digital Products:
Digital downloads are available immediately after purchase unless the product is personalised.
Personalised Digital Products:
Most personalised digital orders are completed and emailed within 24 hours.
Printed Products:
Production and delivery times vary depending on the product and destination. Estimated delivery times will be displayed during checkout.
How will I receive my digital order?
Digital products are delivered via email. Please check your inbox and junk/spam folder after purchase.
If you cannot find your order, simply contact us and we'll be happy to help.
Do you ship internationally?
Yes! Many of our products are available worldwide. Shipping options and delivery times are displayed at checkout.
🎨 Personalised Products
Can I personalise my order?
Yes! Many of our products can be personalised with your child's name and other custom details.
Please double-check all spelling before placing your order.
What if I made a mistake with the personalisation?
Don't worry!
Contact us as soon as possible and we'll do our best to update your order before production or delivery.
Can I request changes after receiving my personalised design?
Absolutely.
Customer satisfaction is very important to us. If you'd like adjustments to your personalised design, simply contact us and we'll work with you to make it right whenever possible.
🖨️ Printed Products
What materials are used for printed posters?
Our posters are professionally printed using premium materials designed for long-lasting quality.
Features include:
✔ Giclée archival printing
✔ Fade-resistant colours
✔ Fine Art, Matte or Semi-Gloss finishes
✔ Premium heavyweight paper
✔ Rolled shipping for protection during delivery
Do posters come framed?
No. Frames shown in product images are for display purposes only unless otherwise stated in the product description.
How are posters shipped?
Posters are carefully rolled and packaged to help ensure they arrive safely and in excellent condition.
💻 Digital Downloads
Will I receive a physical item?
No.
Unless specifically stated, digital products are delivered electronically and no physical product will be shipped.
Can I print digital downloads at home?
Yes!
You may print your files at home or through a professional printing service.
Can I use digital files multiple times?
Files are for personal use only unless otherwise stated.
Please do not resell, redistribute, or share purchased files.
🔄 Returns & Refunds
Do you accept returns?
Due to the personalised and digital nature of many of our products, returns are generally not accepted.
However, if there is an issue with your order, please contact us and we'll do our best to help.
What if my printed order arrives damaged?
Please contact us within 7 days of delivery and include photographs of the damage.
We'll work quickly to resolve the issue.
💌 Contact Us
How can I get in touch?
You can contact us through our Contact Us page or by email.
We aim to respond to all enquiries within 24–48 hours.
❤️ Our Promise
At Little Life Finds, we're passionate about creating products that help children learn, families stay organised, and special memories last a lifetime.
If you have any questions at all, we're always happy to help.
Smart Finds. Happy Kids. Easier Life.